We’re sorry your order didn’t work out, please contact us at firstname.lastname@example.org and we will process your Return as soon as possible. A return-shipping label will be sent to you at your cost. Refund will be issued to orders that meet our requirements (as outlined below) once we have received the item please allow 5-10 business days for the return to appear on the card you originally paid for the order. If your order is received back at the shop outside of the 30-day return window, the item will be sent back to you at your cost and a refund will not be issued.
To qualify for an exchange or return items must be received back to our store within 30 days of your original order shipment date (as printed on your packing slip).
Items Not Eligible for Refund or Store Credit:
Items marked as final sale.
Free gifts or promotional items with retail value.
Returns received in damaged/worn condition.
Returns received after 30 days of the original order shipment date.
Shipping charges, except in cases where we have made a shipping error.
Must be returned with original packaging intact, otherwise they are non-refundable and will receive no refund or store credit.